Peer support software
Peer support software built around your program.
Connect peer support documentation, case management, and program reporting in Smores Health. Explore the workflows that matter to your team, then bring your forms, services, or reporting needs to a walkthrough.
A 20-minute walkthrough for your program.
Smores Health for your team
What would you like to improve?
Start with the work your team needs to connect. Your staff roles, services, documentation, and reporting needs shape the configuration we explore together.
Recovery coaching
Connect coaching sessions, participant-led goals, notes, and follow-up around the way your recovery team works.
Explore recovery coaching softwareDocumentation
Connect service notes, signatures, and supervisor review around your team's documentation needs.
Explore documentation softwareCase management
Bring participant assignments, services, documentation, and follow-up into a shared program workflow.
Explore case management softwareRecovery organizations
Coordinate staff, individual support, groups, and program reporting around the community you serve.
Explore software for recovery organizationsFunder reporting
Review service activity and outcome measures. Use reports and exports to help explain your program's work.
Explore outcomes and funder reportingSupervision and note review
Explore staff responsibilities, documentation review, and follow-up around the way your supervisors support the team.
Explore peer supervision softwareResearch your options
Explore the peer support software library.
Use these free guides to understand the market, compare products, evaluate workflows, and plan for your organization.
Recommended path
Where should a buyer start?
Understand the category, write requirements before demos, and use a transparent market view to build a shortlist.
Category definition
What Is Peer Support Software?
Learn what peer support software does, which workflows it should connect, and how to evaluate fit without forcing peer work into a clinical model.
Read the guide 2Buyer's guide
How Do You Choose Peer Support Software?
Turn peer program needs into requirements, demos, evidence, scoring, security review, contract terms, and a defensible software decision.
Read the guide 32026 market comparison
Which Peer Support Software Is Best in 2026?
See how Smores Health's purpose-built peer support platform compares with One Step, Behave Health, Ventus Rex, RecoveryLink, and CHESS Health.
Read the guideChoose software
How should a peer program choose technology?
Start with the category, build requirements, compare current options, calculate full cost, and use the same proof standard for every finalist.
What Is Peer Support Software?
Learn what peer support software does, which workflows it should connect, and how to evaluate fit without forcing peer work into a clinical model.
Open resourceWhich Peer Support Software Is Best in 2026?
See how Smores Health's purpose-built peer support platform compares with One Step, Behave Health, Ventus Rex, RecoveryLink, and CHESS Health.
Open resourceHow Do You Choose Peer Support Software?
Turn peer program needs into requirements, demos, evidence, scoring, security review, contract terms, and a defensible software decision.
Open resourceWhat Is Smores Health (Formerly Peerakeet)?
Learn how Smores Health, formerly Peerakeet, connects peer program operations, services, documentation, engagement, billing, and outcomes.
Open resourceWhat Should a Peer Software Checklist Include?
Use a practical peer support software checklist for workflows, roles, privacy, security, reporting, accessibility, cost, and vendor evidence.
Open resourceHow Much Does Peer Support Software Cost?
Estimate peer support software cost across licenses, setup, migration, integrations, training, support, internal labor, renewal, and exit.
Open resourceWhen Does a Peer Program Need Dedicated Software?
Use practical signals to decide when spreadsheets, forms, calendars, and an EHR no longer support safe, reliable peer program operations.
Open resourceHow Should You Choose Community Health Worker Software?
Evaluate CHW software with a workflow scorecard, demo scenarios, total-cost questions, data export checks, and a practical implementation plan.
Open resourceHow do you choose reentry case management software?
Compare reentry software workflows, pricing questions, reporting, data migration, and demo criteria before choosing a system for your program.
Open resourceHow do you choose nonprofit case management software?
Evaluate nonprofit case management software for intake, participant tracking, service notes, referrals, reporting, pricing, and implementation.
Open resourceHow do you choose housing navigation software?
Compare housing navigation software for participant support, referrals, follow-up, reporting, pricing, and the housing-system requirements to verify.
Open resourceCompare options
How do the main software options differ?
Compare named products and system types through transparent methodology, current vendor sources, neutral tables, and questions that expose unknowns.
Smores Health vs. One Step: Which Fits Peer Support?
Compare Smores Health and One Step by public focus, peer workflows, recovery-housing operations, engagement, reporting, and buyer evidence.
Open resourceSmores Health vs. Behave Health: Which Fits Peer Support?
Compare Smores Health's purpose-built peer platform with Behave Health's broader CRM, EHR, RCM, ERP, and peer-support suite.
Open resourceSmores Health vs. Ventus Rex: Which Fits Peer Support?
Compare two purpose-built peer-support platforms by public workflow, funding, workforce, participant engagement, reporting, and evidence.
Open resourceSmores Health vs. RecoveryLink: Which Fits Peer Support?
Compare Smores Health and RecoveryLink by public focus on program operations, digital recovery engagement, peer connection, outcomes, and buyer fit.
Open resourceSmores Health vs. CHESS Health: Which Fits Peer Support?
Compare Smores Health's peer-program operating system with CHESS Health's eRecovery engagement suite by public product focus and fit.
Open resourceWhat Are the Best One Step Alternatives?
Compare One Step alternatives for peer operations, behavioral health, peer-work administration, digital engagement, and recovery programs.
Open resourceWhat Are the Best Behave Health Alternatives?
Compare Behave Health alternatives when a peer program needs a purpose-built operating layer, housing platform, or digital engagement system.
Open resourceWhat Are the Best RecoveryLink Alternatives?
Compare RecoveryLink alternatives for peer-program operations, recovery housing, behavioral health suites, peer administration, and engagement.
Open resourceWhat Are the Best EHR Alternatives for Peer Support?
Compare purpose-built peer platforms, recovery-program software, digital engagement tools, CRMs, and integrated architectures as EHR alternatives.
Open resourceEHR vs. Peer Support Software: Which Fits?
Compare an EHR with purpose-built peer support software by clinical responsibility, peer workflow, records, engagement, reporting, and integration.
Open resourceSalesforce vs. Peer Support Software: Which Fits?
Compare a configurable Salesforce CRM approach with purpose-built peer support software by workflow, expertise, governance, cost, adoption, and control.
Open resourceSpreadsheets vs. Peer Software: When Should You Switch?
Compare spreadsheets, paper forms, and peer support software by ownership, access, workflow, record integrity, reporting, growth, and cost.
Open resourceCan Your Existing EHR Manage Peer Support?
Test whether your EHR can support peer roles, services, notes, supervision, engagement, outcomes, reports, and privacy without harmful workarounds.
Open resourceImprove operations
Which operating problems should technology solve?
Reduce documentation friction, strengthen service records, support a growing workforce, connect goals, track outcomes, and prepare trustworthy evidence.
Why Does Peer Support Documentation Get Rejected?
Find the real causes of returned peer notes and denied claims, then build feedback, templates, review, and source controls that fix them.
Open resourceHow Can Peer Support Documentation Take Less Time?
Reduce peer note time with better workflow design, structured capture, clear standards, in-context review, and measured improvement without weaker records.
Open resourceHow Do You Manage a Growing Peer Workforce?
Manage a growing peer workforce with clear roles, assignments, caseloads, schedules, credentials, supervision, workload, and program visibility.
Open resourceHow Do You Track Peer Encounters and Service Units?
Track peer services from actual encounter facts to eligible minutes, units, authorization, review, reports, and claim-ready records without guessing.
Open resourceHow Do You Connect Peer Notes to a Recovery Plan?
Connect each peer note to a participant-selected recovery goal without copying the plan, forcing clinical language, or losing the service story.
Open resourceHow Should Peer Support Outcomes Be Tracked?
Track peer support outcomes with defined measures, participant voice, baselines, follow-up, denominators, context, permissions, and traceable reports.
Open resourceHow Do You Report Peer Support Outcomes to Funders?
Report peer support activity and outcomes to funders. Explore Smores Health dashboards, reports, and exports for your program's reporting needs.
Open resourceHow Do You Prepare a Peer Support Program for an Audit?
Prepare for a peer program audit with scoped requirements, controlled evidence, record integrity, access logs, sampling, reconciliation, and response ownership.
Open resourceHow Do You Prevent Duplicate or Missing Peer Notes?
Prevent missing and duplicate peer notes with clear encounter identity, ownership, status, reconciliation, reminders, review, and correction controls.
Open resourceHow Do You Improve Peer Support Technology Adoption?
Improve peer technology adoption through co-design, workflow fit, role-based training, accessible support, feedback, leadership behavior, and useful measures.
Open resourceHow Should You Onboard a Recovery Coach?
Build a recovery coach onboarding plan with role expectations, practice scenarios, supervision, readiness checks, and an editable checklist for your team.
Open resourceHow Do You Build a Recovery Coaching Intake Workflow?
Plan recovery coaching intake and first sessions with practical prompts, a worked example, clear handoffs, and an editable workflow planning worksheet.
Open resourceHow Do You Manage a Community Health Worker Program?
Plan a community health worker program with clear roles, intake, caseloads, supervision, documentation, and a practical launch checklist.
Open resourceHow Do You Measure Community Health Worker Program Outcomes?
Define CHW program measures, referral outcomes, denominators, and reporting checks with worked examples and an editable monthly reporting worksheet.
Open resourceEvaluate workflows
What should each software workflow prove?
Evaluate documentation, case management, scheduling, mobile, supervision, and credential workflows with realistic acceptance scenarios.
What Should Peer Support Documentation Software Do?
Explore peer support documentation software for service notes, signatures, supervisor review, and reporting. See how Smores Health fits your program.
Open resourceWhat Is Peer Support Case Management Software?
Explore peer support case management software for caseloads, services, documentation, and follow-up. See how Smores Health fits your program.
Open resourceWhat Should Peer Support Scheduling Software Do?
Evaluate peer scheduling software for individual and group services, availability, locations, telehealth, reminders, coverage, access, and records.
Open resourceWhat Should a Peer Support Mobile App Do?
Evaluate peer support mobile apps for peers and participants across field work, communication, notes, resources, check-ins, privacy, and accessibility.
Open resourceHow Can Peer Support Supervision Software Help Your Team?
Explore peer support supervision software for staff coordination, note review, and follow-up. See a Smores Health walkthrough for your supervision workflow.
Open resourceWhat Should Peer Credential Tracking Software Do?
Evaluate software for peer credentials, training, source evidence, verification, renewal, alerts, supervision, assignments, and historical status.
Open resourceWhat Belongs in a Community Health Worker Encounter Note?
Write useful CHW encounter notes with a field checklist, fictional examples, correction guidance, and a free editable documentation template.
Open resourceHow do you write a reentry case plan?
Use a blank reentry case-plan template, fictional example, referral tracker, and review checklist to turn participant priorities into clear next steps.
Open resourceHow do you track housing referrals and follow-up?
Use a blank housing referral tracker, fictional worked example, status definitions, and supervisor checklist to keep next steps and known results clear.
Open resourcePlan by organization
How should software fit the organization?
Apply the buying framework to RCOs, behavioral health providers, Medicaid programs, state agencies, hospitals, settlement funds, grants, and multi-site networks.
Which Software Fits Recovery Community Organizations?
Explore software for recovery community organizations to coordinate peer services, documentation, and reporting. See how Smores Health fits your program.
Open resourceWhich Peer Software Fits Behavioral Health Providers?
Evaluate peer software for behavioral health providers across clinical boundaries, EHR integration, peer notes, supervision, privacy, and billing readiness.
Open resourceWhich Peer Software Fits Medicaid Billing Organizations?
Evaluate peer software for Medicaid providers across enrollment, services, credentials, documentation, units, claim readiness, review, and reconciliation.
Open resourceWhich Peer Software Fits State Agencies?
Evaluate peer software for state agencies across procurement, local programs, credentials, grants, Medicaid, data governance, reporting, and portability.
Open resourceWhich Peer Software Fits Hospitals and Emergency Departments?
Evaluate peer software for hospitals and emergency departments across referral, consent, bedside and discharge support, EHR integration, follow-up, and privacy.
Open resourceWhich Software Fits Opioid Settlement Programs?
Evaluate peer software for opioid settlement programs across approved uses, budgets, services, providers, evidence, outcomes, privacy, and public reporting.
Open resourceWhich Software Fits Grant-Funded Peer Programs?
Evaluate peer software for grant-funded programs across award terms, budgets, services, staffing, deliverables, outcomes, privacy, records, and audits.
Open resourceWhich Peer Software Fits Multi-Site Organizations?
Evaluate peer software for multi-site organizations across hierarchy, roles, local variation, referrals, workforce, reporting, privacy, and governance.
Open resourceWhich Recovery Coaching Software Fits Your Program?
Choose recovery coaching software with a detailed guide to caseloads, notes, supervision, reporting, funding, and implementation. See how Smores Health fits.
Open resourceWhat Should Minnesota CHW Programs Verify Before Launch?
Review Minnesota CHW credentials, supervision, documentation, and unresolved billing questions with official sources and an operating-readiness checklist.
Open resourceGo deeper
Which program rules should buyers research too?
Software fit depends on the real service, workforce, state, documentation, billing, privacy, and program model around it.
Billing research
Peer Support Billing Resources
Research H0038, documentation, units, denials, telehealth, checklists, calculators, and state pathways.
State research
Peer Support Services by State
Review certification, training, Medicaid, supervision, documentation, and current official sources.
Program readiness
Peer Program Health Assessment
Identify the operating foundations and gaps that technology needs to support.
How do you move from peer software research to a decision?
Choose one service your team delivers, the note that records it, and the report that uses it. A useful software evaluation connects those three things. Use a fictional participant so staff can review the workflow without sharing identifiable records.
Evaluate the documentation
Ask how a completed service becomes a note, how a supervisor reviews it, and how an error is corrected. Check the workflow your staff actually use.
Review documentation criteriaPlan the transition
Identify staff roles, records to transfer, training, and the first workflow to launch. Agree on who checks the result before changing the team’s everyday process.
Explore implementationCompare the full cost
Describe your team, programs, setup, and support needs. Obtain a written scope and pricing so the decision includes implementation as well as recurring charges.
Get pricing & infoLET’S START WITH YOUR PROGRAM
Put your shortlist to the test.
Bring your requirements to a personal demo. Explore how Smores Health fits your workflows, team, and program.
Your team. Your questions. A real conversation.
- Walk through the workflows that matter to you
- Explore how your program could be configured
- Talk through implementation and next steps
A 20-minute walkthrough for your program.